Ventura County utilizes a state-of-the-art emergency notification system to deliver time-sensitive emergency alerts in English and Spanish to areas within Ventura County where there is a threat to health and safety.
These messages may include, but are not limited to evacuation warnings or orders, severe weather advisories, community policing incidents, searches for missing at-risk individuals and public health alerts.
HOW DO I REGISTER?
VC Alerts can only be sent to locations within Ventura County. To receive alerts by phone, text, email, fax, TTY/TDD device, or numeric page for your home, work or loved one’s location, register by one of the methods below:
Internet: www.vcalert.org
Email: vc.alert@ventura.org
Phone: 805-648-9283
What if my contact information changes, or I have moved and I want to opt-out?
If you created an account online, you may update the contact information or deactivate the account by logging into the member portal here. Insert link. You may also send a request to vc.alert@ventura.org or call 805-648-9283.
How much does it cost?
Registration is free. The alert system is sponsored through the Ventura County Sheriff’s Office and 10 cities through funding provided by the State Homeland Security Grant Program.
WHEN WILL I GET AN ALERT?
When a safety hazard or concern is identified, public safety officials will send a VC Alert containing information and/or instructions to residents with associated addresses inside the affected area. If multiple contacts methods are registered, the system will continue attempts to deliver the message until it is confirmed, or all contacts have been made.
It is important for residents not to rely on VC Alert notifications as their only means of emergency information. Depending on the size and scope of an incident, alerts may be used in conjunction with information provided to the media, directions given by emergency responders, and information posted on official city, county, and government websites/social media.
HOW DOES IT WORK?
VC Alert is powered by a mass communication software program called Resident Connection, provided by Everbridge.
Resident Connection accesses The National Life Safety Database to provide State and Local Government authorities the ability to reach as many citizens as possible during imminent threats to life and property. The National Life Safety Database contains over 265+ million US mobile, landline, and VoIP phone contacts.
The data is collected from aggregate consumer survey data, household/neighborhood level demographics data, carrier data, and is verified, with as much confidence as possible, to help alerting authorities have additional reach in emergency situations.
The system is capable of reaching 100,000 contacts simultaneously per hour. For more information on the vendor, please visit www.everbridge.com.
what if i miss an alert?
Residents may replay missed messages by using the callback number on the Caller ID. Messages will be saved for replay until they expire. Active messages are also stored in the Member Portal through the Everbridge smartphone application. however, the app is not required in order to receive messages.
Depending on the number of active messages and the originating agency, the Caller ID from a VC Alert may not be the same each time. The system allows the Caller ID number to be customized, or may default to a number provided by the vendor.
Privacy Notice and Disclaimer
The County of Ventura, California will not share or distribute personal information gathered by this form and will use it solely for the purpose of providing community emergency notifications. Your information is submitted over a secure, encrypted connection for your protection.
With respect to documents and services available from this server, neither the County of Ventura nor any of its agencies and affiliates nor any of their employees, makes any warranty, express or implied, including the warranties of merchantability and fitness for a particular purpose, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed.
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